Frequently Asked Questions
Everything you need to know about your Coquette experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, intimate apparel and earrings are final sale.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more comfortable fit or checking the 'Fit Notes' section for fabric stretch details.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.
How should I care for my Coquette garments?
To preserve the delicate nature of our fabrics, we recommend hand washing in cold water or using a gentle machine cycle inside a mesh laundry bag. Always air dry away from direct sunlight.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can request a change or cancellation within 60 minutes of placing your order by contacting our support team via live chat.